Solutions

Microsoft Office365

Outlook Mail

Outlook Mail is the webmail component of Outlook on the web. It has an interface similar to the mail part of Outlook Web App before it. The default view is a three column view with folders and groups on the left, email in the center, and on the right the selected message. As of the 2015 Outlook on the web update, Microsoft introduced the ability to pin messages, sweep, archive, undo, and richer image editing features. Outlook Mail added the ability to connect to other services such as GitHub and Twitter through Office 365 Connectors. Actionable Messages in emails allows a user to complete a task from within the email, such as retweeting a Tweet on Twitter or setting a meeting date on a calendar.

Outlook on the web supports S/MIME and includes features for managing calendars, contacts, tasks, documents (used with SharePoint or Office Web Apps), and other mailbox content. In the Exchange 2007 release, Outlook on the web (still called Outlook Web App at the time) also offers read-only access to documents stored in SharePoint sites and network UNC shares.

Outlook Calendar

Outlook Calendar is the calendaring component of Outlook on the web. With the update, Microsoft added a weather forecast directly in the Calendar, as well as icons (or “charms”) as visual cues for an event. In addition, email reminders came to all events, and a special Birthday and Holiday event calendars are created automatically. Calendars can be shared and there are multiple views such as day, week, month, and today. Another view is work week which includes Mondays through Fridays in the calendar view.

Calendar details can be added with HTML and rich-text editing, and files can be attached to calendar events and appointments.

Outlook People

Outlook People is the contact manager component of Outlook on the web. A user can search and edit existing contacts, as well as create new ones. Contacts can be placed into folders and duplicate contacts can be linked from multiple sources such as LinkedIn or Twitter. In Outlook Mail, a contact can be created by clicking on an email address sender, which pulls down a contact card with an add button to add to Outlook People. Contacts can be imported as well as placed into a list that can be utilized when composing an email in Outlook Mail.

Outlook People can also sync with friends and connections lists on LinkedIn, Facebook, and Twitter.

Outlook Tasks

Outlook Tasks was a part of Outlook Calendar (originally called Calendar in Outlook.com) as a view. Since then, Microsoft has separated the services into its own web app in Outlook on the web. In a post on the Office Blogs in 2015, Microsoft announced that Outlook Web App would be renamed Outlook on the web and that Tasks would move under that brand. A user can create tasks, put them into categories, and move them to another folder. A feature added was the ability to set due days and sort and filter the tasks according to those criteria. Outlook Tasks provides the user with fields such as subject, start and end dates, percent complete, priority, and how much work was put into each task. Rich editing features like bold, italic, underline, numbering, and bullet points were also introduced. Tasks can be edited and categorized according to how the user wishes them to be sorted.

Remote Support

Bomgar

Bomgar is a remote support solution that allows support technicians to remotely connect to end-user systems through firewalls from their computer or mobile device. Using the Bomgar Representative Console, technology support professionals can access and control systems and devices remotely, including personal computers, smartphones, tablets, servers, switches, point-of-sale systems and others.

Provide Superior Service

Improve service levels and customer satisfaction with seamless, high-quality remote support for every end-user. Provide scalable, enterprise-grade support that keeps your business running, whether you’re fixing a Linux server across the ocean or an iPhone across town.

Backup Services

Backups

In information technology, a backup, or the process of backing up, refers to the copying and archiving of computer data so it may be used to restore the original after a data loss event. The verb form is to back up in two words, whereas the noun is backup.[1]

Backups have two distinct purposes. The primary purpose is to recover data after its loss, be it by data deletion or corruption. Data loss can be a common experience of computer users; a 2008 survey found that 66% of respondents had lost files on their home PC.[2] The secondary purpose of backups is to recover data from an earlier time, according to a user-defined data retention policy, typically configured within a backup application for how long copies of data are required. Though backups represent a simple form of disaster recovery, and should be part of any disaster recovery plan, backups by themselves should not be considered a complete disaster recovery plan. One reason for this is that not all backup systems are able to reconstitute a computer system or other complex configuration such as a computer cluster, active directory server, or database server by simply restoring data from a backup.

Backup Solutions

A remote, online, or managed backup service is a service that provides users with a system for the backup, storage, and recovery of computer files. Online backups provide companies this type of service to end users.

Online backup systems are typically built around a client software program that runs on a schedule. Some systems run once a day, usually at night while computers aren’t in use. The online backup system typically collects, compresses, encrypts, and transfers the data to the remote backup service provider’s servers or off-site hardware.

Sophos Security management

Cyberoam

Cyberoam’s product range offers network security solution (Firewall and UTM appliances), centralized security management (Cyberoam Central Console appliances), centralized visibility (Cyberoam iView ), and Cyberoam NetGenie for home and small office networks.

Cyberoam network security appliances include multiple features like Firewall – VPN (SSL VPN & IPSec), Gateway Anti-Virus, Anti-Spyware & Anti-Spam, Intrusion Prevention System (IPS), Content & Application Filtering, Web Application Firewall, Application Visibility & Control, Bandwidth Management, Multiple Link Management for Load Balancing and Gateway Failover, over a single platform.

Cyberoam offers visibility and control over 2000+ key applications. It offers complete visibility on which applications are being accessed within the organization and by which user, irrespective of their ports and protocols. This stops sophisticated application-layer threats right at the network perimeter, ensuring Application Security. Granular controls over applications ensure QoS of critical applications.

Cyberoam UTM’s on-appliance reporting gives details on every type of attack, vector, attacker details, victim details and also graphically represents the general security trends in organization. Cyberoam solutions aid the compliance regulatory needs of organizations.

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